A social media marketing audit is an in-depth review of your current social media platforms. Social Jargn takes a look at the content, analytics, profiles, and settings of each platform then compiles a comprehensive report of recommendations for improvement and highlighting practices that should continue!
You have to know where you are, so you know what needs done to get you where you want to be!
A review of your social media accounts is a good idea when you see a consistent downward trend, when your presence online has lapsed for a few months, or when there's been a change in staff. An audit can also be done to help you when putting together your next marketing plan!
86% of Americans will take their business elsewhere if a brand isn't authentic in their messaging.
47% of consumers expect brands to express their views via social media.
Marketers using social media marketing for 2+ years have seen 50% in sales.
Social Jargn has a specific focus on social media as an industry and is consistently keeping up with platform changes, algorithm updates, and feature launches or quirks unique to each social media app (on iOS, Android, and Desktop) that others may miss. We are also tech friendly and technology forward, meaning we see the macro-view of how the Internet and the changes in ways we use it will impact a social media and online presence for a business and consumers.
Done For You is exactly as it sounds. Consider Social Jargn your organization's marketing department without the additional costs of overhead, recruiting, and training. From start to finish, Social Jargn takes care of each and every intricacy for your organization. Regular meetings are held to ensure consistency and synergy with your sales team and internal leadership - this keeps everyone on the same page allowing for the best possible results! You remain the property owner for any digital assets created, meaning any intellectual property is yours to use at your discrecion. Services are available on a month to month basis, giving you the flexibility to add or remove projects as they fit your sales strategy and financial budget.
Done With You plans are a hybrid between the Do It Yourself option and Done For You services. This tier is for entrepreneurs and business professionals who are looking to keep hands-on with their content and marketing, but need the routine tasks off their plate. For example, you may want consistent posting to be sent out on your social media accounts but prefer to handle comments and messages on your own. Or, you are recording your video footage and need someone to make the edits for you. Perhaps you have a podcast and would like the audio transcribed and reposted on your blog. We work in tandem and Social Jargn fills in the gaps you need so nothing is missed!
Sometimes, business owners are unable to hire a service to handle their marketing, social media, website maintenance, etc. but when they get stuck, they need someone to turn to! DIYers benefit from the Social Jargn community where learning is self-paced and questions are answered in video replies and click-by-click walkthroughs. For more in-depth hurdles, private virtual appointments are also available for guidance and troubleshooting.
TikTok has made headlines in the news over these issues (and probably others I cannot account for) – topics that many users don’t seem to be concerned about. But my job as a Social Media Expert is to be informed and educate my clients on the best platforms to use for their business. Because if there’s a chance to be the next big influencer, why the heck not? I credit my son – a 15-year-old – for the motivation to dig deeper into the platform and how they are functioning as a company.
For those who aren’t familiar with TikTok, the app is owned by ByteDance and originally launched as Douyin. The app re-branded as TikTok after merging with another app they own, musical.ly (another controversial app), in 2018. So what’s the big deal? Why should YOU care?
For a lot of people, the fact that ByteDance is a Chinese company is enough to turn them away. While we are used to privacy laws in the United States, Chinese companies do not have the same rights as we do. Shockingly, privacy protection is a relatively new concept for China with current laws requiring consent to collect personal information but allowing their government to demand the information of users be submitted through random inspections of internet service providers. Wowza. Now, in late 2019 a company called Special Counsel was hired to analyze the TikTok app to understand what was happening to user data as well as where it was going. Findings from the Colorado company showed United States user information being stored on servers in Virginia and Singapore. Douglas Brush and his team reported they could not find any way TikTok could send data to China during his analysis.
TikTok’s security risk is such a big deal, lawmakers are attempting to ban the use of the app on United States federal government devices. The TSA and U.S. Army have also banned the app on employee phones.
To date, I haven’t been able to find anything to clarify if this is in-app only or if keystrokes are watched outside of the app. iPhone users should be wary as the Notes app on Apple devices is continuously under scrutiny for poor security – even for their locked notes. Now, if everyone would just STOP storing sensitive information like social security numbers, bank account information, and passwords in their phone that’d be great. Hackers love these people.
From personal experience, when I had the app installed on my phone I would get something weird on my screen – late at night, say 2 or 3 AM. I would be watching YouTube, living my best quarantine life, and the YouTube app would go semi-transparent; and underneath would be what looked like some strange pop-up. I couldn’t interact with it at all but it weirded me out. I couldn’t figure out what it was. Then I uninstalled TikTok and haven’t had the problem since.
Another annoying thing… I thought I would be super clever and sign up using my telephone number. HOLY SPAM!! I get so many text messages from random people and sketchy links. I block and report each one but UUUUUGH. Dumb. And I still haven’t reinstalled the app to remove my account because… well, confused about the security! I even installed a virus scanner on my phone just in case.
For artists and content creators the issue has become more personal. TikTok is currently in the beginning stages of compensating music artists for their tracks being used on the platform in videos published by TikTok users. While TikTok’s policy does not allow content that infringes on copyright, that doesn’t mean everyone is caught. My son reported a favorite YouTuber had clips of his videos “stolen” then uploaded to the TikTok platform without his consent. Or pay. TikTok has made agreements with some artists for their music, but that doesn’t address the larger problem… and doesn’t mean they’re being paid fairly. Perhaps a legal battle would light a fire for their executives to figure something out sooner rather than later – it is estimated that more than half of the music on the app is unlicensed.
Some good news was released this week however – Kevin Mayer, former Chairman of the Walt Disney Direct-to-Consumer and International has taken the role of CEO for TikTok and COO for ByteDance. He’s essentially the man who launched Disney+ into our homes (thanks for that, by the way!). Hopefully, the United States tie will help improve TikTok’s current faults.
Personally, I won’t keep the app on my primary device until the security issues are addressed. I have a second phone for emergencies (like a phone drop or a total hardware or software crash) and will probably download it on that device – where my main accounts aren’t used and away from my client’s data. I will say this about TikTok… Instagram and Facebook really need to mimic their video editing tools. TikTok is on point in this area and incredibly impressive.